Conflicts are an inevitable part of our lives. Some are in constant battle with their colleagues, some give up easily. In both cases, someone loses and leaves with negative emotions and high tension.
Conflicts are usually not comfortable, we feel stressed and tensed in those situations. It is our natural need to reduce and eliminate this tension. However, this does not solve the problem, although conflict management can be learned and practiced.
We aim to convey this attitude to the participants. Conscious conflict management enables us to deal with tensed situations without being carried away by our emotions, and to find solution through a purely rational approach.